Dear colleagues,
In June 2025, Sting AD received a new three -year resettlement for all warehouses according to international ISO standards: 9001:2015; 27001:2022 and 13485:2016 by the certification body Lloyds Register Bulgaria.
The integrated company management system guarantees the fulfillment of all DDP requirements and quality control. It represents a set of policies, processes and internal rules, that allow us to achieve the set goals in quality. The elements of the system are interconnected in a way, which allows the company's directing and controlling in terms of quality, Throughout the process of creating and delivery of a product/service to you ,our customers.
In this regard, we pay attention to the storage processes and the return of goods. Our requirements are related to evidence, that you properly store this goods especially now. Begins to- the warm time of the year, And the degrees will reach frequently to 40 degrees . The goods must be protected from the harmful effects of light, temperature, moisture and other external factors.
Keep in mind , that according to the rules of DDP and our integrated quality management system, the return process is based on risk, Taking into account the relevant product, All specific storage requirements and the past time after the initial expedition of the medicinal product. Products are returned in accordance with the provisions of national legislation and the terms of the contract between the parties, as well as our judgment , not- late 3 days.
Download processes from the market for blocked or defective goods are also tied to storage evidence, as well as factology, that they were taken from our bases. The documentary part of the formation of these processes are heavy and time -consuming. Please consider them.
We wish everyone success in sales!